Man looking at camera, smiling and holding a “thumbs up” inside a truck.
Enable your drivers with mobile technology that frees them from manual hassles.

As the cost of doing business continues to rise, organizations are continually looking for ways to reduce costs while getting the most out of their employees as possible. This is no different, and perhaps even increased, in the logistics world. An inefficiency of any size becomes a major burden on the productivity of drivers and fleet management. If you’re still using manual processes for your mobile workforce, you’re sitting on a huge opportunity not only to reduce your overall costs, but to drastically improve the efficiency of your drivers as well.

Automating in-truck, in-field processes through the use of a mobile device allows you to eliminate paper processes and improve the way your drivers work while on the road. Manage the entire workflow – from start and end of day reconciliations to ticketing and invoicing – through stepped processes designed to maximize efficiency.

By simplifying processes and improving efficiencies on the road, you initiate a positive domino effect across the entire organization, allowing for needed changes in the way your business is managed on a daily basis.

Reduce Overall Costs

Your first step? Remove paper from your in-truck, in-field processes to drastically reduce the ongoing costs associated with managing a fleet. Not only will the cost of the actual paper be gone from your business, but less obvious additional costs are removed as well. Costs such as:

  • Postage and Handling – You’ll no longer need to mail a physical invoice to your customers. When a delivery is completed, customers are automatically emailed proof of delivery and an invoice through the automated system.
  • Administrative Costs – Your admin team will no longer need to manually enter data or manage queries. All data will be transferred directly from the mobile device in the field to your back-office system. The automation allows you to repurpose staff to more productive tasks or reduce staff overall.
  • Time Utilization – With time the most valuable resource, eliminating the need for your drivers to hand-deliver tickets to the office allocates more time to complete additional deliveries.

Increase Deliveries Per Day

Any manual process within the truck costs you money by sapping your driver’s efficiency. Depending on the type of delivery they’re making, it may take your driver longer to complete the actual paperwork than it does to fulfill the customer order. That seems a little backward, doesn’t it?

By introducing mobile-focused processes to replace manual work, drivers can quickly and efficiently capture any necessary information, complete the order, email a delivery ticket and/or invoice, and move on to the next delivery.

Stepped processes create a simple-to-follow workflow that walks drivers through the delivery and tracks product amounts and totals to automatically generate an accurate ticket when the delivery is completed. This allows drivers to spend as little time as possible at each customer site, ultimately increasing the number of deliveries each day.

Improved Data Accuracy

One of the largest problems with manual tickets? They’re handwritten and manually calculated. Managing data and customer information in this manner lends itself to errors along the way. With paper tickets, there are typically a minimum of three people who handle that piece of paper – the driver, who writes it down; the dispatcher, who verifies it at the end of the day; and someone on the admin team, who enters the data into your accounting system.

During each step of this process, your team needs to be able to interpret someone else’s handwriting, so make sure they’ve brushed up on reading cursive. The manual process leaves quite a bit of opportunity for error, doesn’t it?

Enabling a driver to enter all field information into a mobile device – which automatically calculates and delivers the information to your back office – eliminates the potential for error and allows for a seamless data transfer to each back-office system.

Clean, accurate data is a fundamental facet to operating a profitable business in today’s technologically advanced age. And, having the ability to access that data in near real time will provide efficiency improvements across your organization.

Introduction of Cloud Based Solutions

It has never been easier, or more cost effective, for organizations to adopt workforce automation solutions as it is now. With the introduction of SaaS and cloud-based solutions, advanced mobility and automation is no longer limited to those with large fleets and large budgets. With drastically reduced costs, the cloud allows smaller fleets an opportunity to leverage the benefits gained through automated field processes.

The benefits of these solutions are undeniable and, as access to them becomes more and more attainable, the companies that do not adopt these technologies run many risks. The largest of which is falling behind competitors and losing the ability to efficiently and accurately meet customer needs.

Your customers are growing more tech-savvy by the day, and they expect their vendors to follow suit. Those who don’t will eventually be replaced by competitors who are leveraging current technologies.

No longer can you say, “I can’t afford to automate my field processes, it’s just too expensive.” That’s not true anymore. As technologies continue to advance and become more cost effective, take the step forward to mobile and leave paper behind.